COVID-19 Car Buying Precautions

COVID-19 Car Buying Precautions

As the impacts of coronavirus (COVID-19) continue to affect our community, we felt it was important to share more about the steps we are taking to help keep our guests and team members safe and healthy.

What We Are Doing

First of all, our thoughts and prayers go out to all those affected by COVID-19 around the world. The health and safety of our guests and team members has always been and will continue to be our top priority. Our dealerships employ all-star cleaning staffs who clean and sanitize our restrooms and guest waiting areas during the hours we are open, as well as after hours when we are closed. In recent weeks, we have increased the frequency of this daily cleaning and have also enhanced the nightly deep cleaning of our facilities, including sanitizing high touch areas such as keyboards, telephones, guest common areas, our loaners and other high touch areas.

We have also added additional hand sanitizer in our facilities for use both by our team members and guests. We are taking all of the necessary steps to ensure our team has the information they need to stay healthy and have mandated them to stay home if they aren’t feeling well. All of these practices are informed by guidance from the Center for Disease Control (CDC) and the World Health Organization (WHO). Based on the guidance we have received from these organizations, our own preparedness, and the current state of operations, our dealership remains open for business and our team stands ready to serve you. 

What You Can Do

As always, our goal at Cleveland Ford is to make it easy for you to shop or service whenever you would like. If you do not wish to come to the dealership, you can configure and purchase your new or pre-owned vehicle online and we will deliver it straight to your doorstep at no extra charge. Also, during this time, we will offer pick-up and delivery in our local areas for service. Please call 423-218-1622 for more information or to schedule an appointment.

Cleveland Ford will continue to be here for you, just like we always have. Thank you for your loyalty. We appreciate your business.